Frequently asked Questions

Custom and personalised orders

Please message me to discuss your ideas. I will be happy to help. If you see an item you like but wish to change some of the details then please message us.

Care Instructions

All items are sprayed with UV and waterproof sealant. Please keep items out of direct sun and rain as this can cause discolouring over time. We also advise to bring your arrangement inside in high winds.

Who do you use for your delivery

We use Royal Mail 48 tracked. We will send out tracking information once they have been dispatched. We are unable to be held responsible for delays once the item has been dispatched

I have an issue with my order.

Message me within 24 hours of receipt, and I'll certainly help to resolve any issues.

Sizing

We do our best to measure exactly the same in description. Sizes are approximate and may slightly differ at times by 1-2 centimeters.

How long will my item take to be made

We aim to dispatch your order within 10 days. If you need your order by a specific date please message us and we will do our best to help you